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HVI – User’s Acceptance

To improve the user acceptance of the ADF, a combination of customer clinics, heuristic expert assessments and various other user trials can be carried out to gain both subjective and objective data. User’s acceptance is influenced by many factors and therefore even when the HVI meets the correct standards, it might be possible that the ADF is still not fully accepted by the user (Koo et al., 2014).

Main Question

Is user acceptance of ADF assessed?

Sub-Questions

  1. Is the user acceptance assessed as part of a customer clinic?
  2. Is it determined that users are willing to use the ADF?

References

  • Koo, J. et al. (2014) ‘Why did my car just do that? explaining semi-autonomous driving actions to improve driver understanding, trust, and performance’, International Journal on Interactive Design and Manufacturing (IJIDeM), 9(4), pp. 269–275. doi:https://doi.org/10.1007/s12008-014-0227-2